H&M return and exchange policy in Egypt

H&M in Egypt provides a very smooth return and exchange process in the event that the basic and logical conditions imposed by the site are observed, as this is due to the policy of greatly appreciating the customer, which is one of the most important reasons for the spread of the H&M brand. ()

Today, in this article, we will present to you the following topics:
How to return / exchange from H&M in Egypt
How to recover amounts paid from H&M in Egypt
The most important steps and points to consider for a successful recall from H&M in Egypt

How to retrieve and exchange products from H&M Egypt

The return and exchange service provided by H&M is subject to the laws of the country in which the purchase was completed, and in most cases it will be 14 days.

H&M Egypt provides two methods of exchanging and returning products that have been marketed online:

• The first step to replace and return purchases from H&M Egypt​

  • ​This step is to visit the nearest H&M store in Egypt with the products that you want to exchange with the payment receipt or any method proving the date of the order.
  • It should be noted that this process is subject to the terms of the H&M store in Egypt

• The second step for exchanging and returning purchases from H&M Egypt:

  • Log in to your account on H&M Egypt.
  • Click on the return and exchange service on the H&M site Egypt
  • You must complete and follow the steps that will contain the purchase information from H&M Egypt.
  • Contact the H&M Egypt customer service number available on the same page to inform them of additional information and the reason for returning the part / parts with the purchase data.
  • You will receive an email from Aramex containing the 12 numbers, where the policy number will return to you for shipping.
  • An Aramex representative will contact you to receive your shipment and return it to H&M store Egypt

How to recover funds from H&M Egypt:

After receiving your returned item, the company will contact you to return the money according to your payment method.

Highlight the key information for a 100% successful return and exchange process with H&M in Egypt:

• The product must be returned to H&M store in Egypt in the same condition as it was received with the original package
• Keep the purchase invoice from the H&M website for the product.
• Review the size chart provided by H&M in Egypt to avoid getting involved in this process.
• You should know that any of the free products that were provided from the H&M site in Egypt must also be returned with the product.
• There are some products from H&M in Egypt that do not accept returns under international conditions, such as underwear, lingerie, perfumes, health products, beauty, make-up, skin care products and any other products prepared upon your request.
• In the event that a wrong or different product is delivered to your order or damaged, H&M site in Egypt will offer an alternative product or refund the full amounts to you in the appropriate and appropriate way for you, including the delivery fee paid as a service for the purchase.

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