Is free shipping one of the reasons for increasing online shopping?
Shipping fees somehow make the customer uncomfortable when they go shopping and often hinder their purchase process, as most shoppers do not like to pay for certain services even if the items they buy are very important.
Some recent surveys were conducted that revealed that the most thing that makes customers stop completing the order from electronic stores is the lack of free shipping service, and on the other hand, the availability of free shipping service in stores increases the percentage of sales significantly, where the free shipping service is one of the most important incentives For online shopping, 93% of online shoppers are encouraged to buy more purchases, and 58% of shoppers increase products in the shopping cart to get free shipping and delivery in the event that some online shopping sites require a minimum purchase to enjoy the service.
The free shipping service has become like a battle that online shopping stores are waging to attract customers and gain their approval. When price was the most powerful weapon that stores had to win competition, today free shipping is the first pillar that evaluates the site’s success from its failure, and free and fast shipping services are also What encourages shoppers to return to shop from the store again, as many studies have shown that providing free and fast shipping service leads to increased loyalty to the shopping store and thus increases its sales.
The reasons behind offering the free shipping service, that online shoppers want to get the best deals of which free delivery is guaranteed in part, and that online shopping sites charging high shipping fees is never in their favor, it is illogical for the shopper to offer to pay while you provide Many online shopping sites offer free and fast shipping for the same product.